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KYC Verification explained in detail

Home » Guides » Casinos » KYC Verification explained in detail

Playing and verifying online casinos

Online casinos have seen an increase in popularity in recent years. More and more people are playing online. Slots are very popular on smartphones and tablets. This is especially due to modern technology. This means you can play almost anywhere and at any time. The casinos have adapted and optimised their offers accordingly. You can choose slot machines, but also play roulette, blackjack or poker. No matter what you’re in the mood for, you’ll find a suitable game at the providers.

If you are lucky and win, you will certainly want to pay out your winnings. But then you have to verify your data first. Unfortunately, without this process, you will not be able to cash out. Many customers have recently suspected a trick behind this. The online casinos delay a payout so that you can continue playing with the credit. Dubious providers like to do this. Then they don’t answer your questions until you put the money back in and gamble it away. But it’s different with reputable online casinos. They want to pay out your winnings, but this is not possible without verification. This is due to the KYC (know your client) requirements. Every casino has to deal with its clients in detail. These are requirements of the licensing authorities, but they generally apply to all casinos.

Reason for a KYC verification

On the one hand, it is about player protection, because you should be protected from problematic gaming behaviour. On the other hand, it is a measure against money laundering. The KYC procedure is a normal procedure, so we recommend that you do it immediately after registering. Once it is completed, you don’t have to overcome any more hurdles when making a withdrawal.

The online casino needs to know its customers. They have committed themselves to elaborate mechanisms for player protection. This is to detect a change in gambling behaviour. If you deposit more often or higher amounts than normal, an employee will ask you questions. This is for your protection. Problems with gambling should be detected early on so that addiction does not occur in the first place.

Anti-money laundering

Another reason is the anti-money laundering law. Online casinos have often been used by criminals to launder money. A deposit is quickly made under the anonymous cover. Then a few rounds are played and the remaining balance is paid out. However, if you have to confirm your identity, it is no longer so suitable. In the meantime, you also have to prove to the bank where the money comes from. At the latest for sums over €10,000 or similar, there are questions about the origin. This makes it more difficult to use online casinos for criminal activities.

Platforms are supposed to bring fun and entertainment with their games. The most important thing in this case is that you are offered a safe environment. By confirming your identity, safe gaming is guaranteed. You can be sure that no one can play with a false identity or even with your identity. Proof of address or even proof of assets may seem stressful at first. But in the end it is for your own protection. Your safety in the online casino should be worth the effort. In a real casino you also have to show your ID and in the anonymous internet this is even more important. Through the individual verification steps, no one can divert your credit to their account. If you win, the money always ends up with you.

KYC verification process at the online casino

You can sign up and register at an online casino. However, a KYC verification is only necessary later. But you have to do it at the latest when you withdraw your winnings. This sounds a bit strange at first. You can deposit money, but verification is necessary for a withdrawal. This is easy to explain. When you sign up, you get a leap of faith. The provider does not assume that you are a fraud. On the contrary, they want to make it as easy as possible for their serious customers to play. You sign up and can start playing immediately.

Checking and approving your documents can take a few days. You shouldn’t have to wait that long for your fun. So you can play right away. However, the moment you want to withdraw money, the casino has to be sure. Due to regulatory requirements, a withdrawal may only be made once the casino has checked your documents. If you have provided all the correct information, that’s no problem. In this case, the verification can be carried out and completed quickly. For this reason, we always recommend starting the process as quickly as possible. Preferably on the same day of your registration, because once you are verified, it’s done.

Differences in different countries

When the verification has to take place also depends a little on the country in which the casino is licensed. Some regulators require verification of a certain amount of funds. Others only require verification of the data for withdrawal. But you can assume that a casino does it because it has to. It is not to make you wait longer for your winnings or to annoy you. It is a normal procedure and should not surprise you. The provider is not untrustworthy because of that. In fact, the laws and regulations for your safety are taken very seriously. Therefore, there can be no exceptions. You therefore have no possibility to negotiate with the customer support whether you submit your documents or not.

Documents required for the KYC procedure

You usually have to confirm your identity, your address and your payment method. This is not difficult, and you will usually be given a selection of documents. This allows you to choose the documents that are easiest and quickest for you to have at hand.

  • Identity card, driving licence or passport
  • Water or electricity bill, telephone bill or a letter from a public authority
  • Bank statement, picture of debit or credit card

You should make sure that all corners of the document are visible in each photo. It must also be legible. In the case of a bill, letter or bank statement, the date must also be current. The letter must never be older than three months and has to have your address on it. This sounds time-consuming, but this way the staff can be sure that the information is correct. While many only ask for the documents, others are a bit stricter. For example, they ask for a picture of you with your ID card to match the photo.

Proof of assets to the KYC verification

An exception to the verification process can be the payment method. For example, if you make a deposit with the same payment method you want to use to withdraw. By making a deposit, you verify this option. After funding your account with this option, the casino can be sure that it is your account.

If you make unusual deposits or play with large sums, additional documents may be requested. For example, a salary statement or proof of assets. This is to ensure that you have the funds at your disposal. It has often happened that players have borrowed money. Gambling with credit can not end well. Always remember to play responsibly. This includes sticking to a fixed budget. You should always expect that you can lose your bet.

The gaming platforms try to make the process as easy as possible for you. Therefore, you can easily upload your documents in the account area and have them checked. You don’t have to wade through the process until you are prompted to do so. As soon as you remember, you can have your documents verified. If you don’t know how to do this, contact the customer support. They will be able to help you and assist you with your verification.

Security in the KYC verification process

You may be worried about the security of your data. That’s a good thing, because you should always be careful on the Internet. In general your documents are safe. The most important thing is that you always choose a reputable gaming provider. They work with the highest security standards. Especially when you upload your documents in your profile, they are transmitted in encrypted form. The documents are stored according to the valid data protection guidelines. This means you are safe from a data leak and can continue to play with peace of mind. The licence of the casino plays an important role. Always make sure that the platform is licensed and regulated by a supervisory authority. If they take their duty with KYC verification seriously, so does the security of your personal data.

Tips for a smooth verification process

There are always problems with the verification process. This is annoying for you because it takes longer. But it is just as time-consuming for the casino to make you aware of errors. The approval of your documents can take up to 3 days. With the big providers you can get feedback after a short time. The documents always have to be checked by a member of staff, so this can take a while. We have tips for you to successfully complete the verification process. If you pay attention to the following points, there should be no problems:

  • Start your verification as soon as possible after registration
  • Always send your complete documents to the online casino
  • Make sure that the documents are up to date, i.e. never older than 3 months.
  • Your identity card or driving licence must not have expired.
  • Everything must be legible, a blurred picture will be rejected.
  • Your details and the documents must match

If you cannot fulfil these points, you may have to submit more documents. In the case of high deposit amounts and stakes, as mentioned above, there may be an additional asset check. In this case, you will have to provide further proof. But as a rule, the support will explain everything to you in detail. Alternatively, you will receive an email describing how to provide additional proof.

Exceptions to the KYC procedure

The KYC procedure is necessary in online casinos. But there are a few exceptions to avoid the process. You have to decide for yourself whether such an exception applies to you. The procedure supports the security in the online casino for the players as well as for you. If you have nothing to hide, it should not be a problem to fulfil the requirements.

If you only make small withdrawals, it may be that no KYC is required. In this case, you have to check with the respective provider. As mentioned, this also depends on the respective licence. Some require verification at an early stage. Whereas other countries or regulatory authorities only require proof of identity for a certain payout. Sometimes, however, it’s not about the payout amount at all, but about your credit volume in general. Therefore, you cannot avoid verification in this way.

Crypto Casinos without KYC

There are special casinos where you can only play with cryptocurrency. If you use Bitcoin, Litecoin, Ethereum, Dogecoin and so on, the KYC procedure is often omitted. It’s not completely out of the question, but it’s not always standard. One of the reasons for this is that the currencies are not government-backed. So the risk is entirely yours. To use one of the digital currencies, you need a wallet. You have to create this digital wallet for yourself personally. This means that you have to verify your identity when you create the wallet. Only a code is visible to the online casino and not your personal data. However, you have already completed your verification in advance.

By the way, you can only access the money with the code. If you give it to someone else with your password, they will have access to your funds. While everything is secure in the online casino itself, you have to be careful when making a withdrawal. Once a transaction has been completed, cryptocurrency can no longer be retrieved. A chargeback as with a bank transfer is not possible. Therefore, always make sure to play with a reputable provider.

Pay N Play Casinos on the Internet

With the Pay N Play casinos, a completely new, uncomplicated concept is on the market. You can deposit money and play immediately without a long registration process. The whole thing is made possible by a new technology. Your personal data, such as name, address, date of birth and so on, are transmitted directly from the bank. The bank attaches great importance to checking your identity when you open an account. Therefore, the transmission of data by the bank can also be equated to a verification. Currently, not all banks are participating in this new principle. But if your bank allows it, you can save yourself a lot of time. However, there is no guaranteed avoidance of the KYC protocol.

If you make larger winnings, it can happen that you will be asked for further documents. In this case, the online casinos want to make sure that you meet all the requirements. In the case of a large payout, the casino is even obliged to do so and must document the information about you as a customer. For simple games without large payouts, however, the verification is already completed with a successful deposit.

The procedure can be shortened by Pay N Play, but it is not completely omitted. The verification is processed in the background and only saves you effort. However, we advise you to orientate yourself towards online casinos that you can find on Otherwise, you could end up with a dubious provider when trying to bypass the verification.

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