LeoVegas’ framework and routines on protection of consumers have been assessed and tested by the industry-leading certification agency eCOGRA to certify that the gaming company’s services are in conformity with the recommendations that the European Commission has published for online gaming. The assessment affirms that LeoVegas’ work is in conformity with all relevant recommendations.
LeoVegas’ framework and routines for ensuring protection of consumers have been assessed by a third party. The independent, industry-leading British agency eCOGRA specialises in testing, certifying, and assessing actors in the gaming sector. During the spring eCOGRA performed tests and conducted interviews to assess that LeoVegas’ gaming services are in conformity with the relevant European Commission’s recommendations (2014/478/EU) on principles for the protection of consumers and players of online gambling services and for the prevention of minors from gambling online. This external assessment shows that LeoVegas is in conformity with all relevant recommendations and that no other remarks have been registered.
“Offering a safe and secure gaming experience and preventing minors from online gambling has always been our top priority,” comments Gustaf Hagman, Group CEO LeoVegas. “It is therefore reassuring that LeoVegas’ work in this area has now been assessed and reviewed by an external, independent party that confirms that we are in conformity with the Commission’s recommendations. But our work doesn’t end here; we will continue the need to develop and raise the bar within the entire industry to ensure that gaming remains an exciting and safe form of entertainment.”
The external assessment of LeoVegas’ responsible gaming framework was conducted on the company’s initiative and is part of the work on evaluating and ensuring a safe gaming experience. The assessment was conducted on top of the local authorities’ regular oversight activities in the various jurisdictions. The assessment covered all of the company’s brands and all markets.
Founded in 2003 to establish and improve operational standards and player safety requirements in the online gambling space, eCOGRA has amassed a wealth of experience in implementing international best practice standards and requirements and ensuring these are maintained through regular review and monitoring. eCOGRA has been awarded the United Kingdom Accreditation Service’s (UKAS) accreditations to ISO/IEC 17020:2012, ISO/IEC 17021-1:2015, ISO/IEC 17025:2017, and ISO/IEC 17065:2012. Read more about eCOGRA at https://ecogra.org/